Explore The Nomadk Tea Room | Join us in our ever-moving, transcending Tea Room and help us create something beautiful together.
1-YOUR INFORMATION
When you make a purchase from our store, we collect personal information such as your name, address, and email address as part of the buying and selling process. As you navigate our store, we automatically receive your computer’s internet protocol (IP) address to gather insights about your browser and operating system.If you grant us permission, we may send you emails or text messages about our store, new products, and updates. Our advertisements may also be tailored based on information gathered from your interactions with us on multiple advertising platforms.
2 - YOUR CONSENT
By providing personal information to complete transactions or verify credit card details, place orders, arrange deliveries, or process returns, you imply consent for us to collect and use the information for the intended purpose only. If we require personal information for secondary purposes such as marketing, we will seek your explicit
withdraw your consent, or for any inquiries regarding data collection and usage, contact us at
or send written correspondence to:Plant Nomad Alchemistry (Re: Privacy Compliance) Atlanta,Ga
3 - DISCLOSURE
We may disclose your personal information if required by law or in response to a violation of our Terms of Service.
4 - OUR HOST PLATFORM, The My Brand platform. Its data storage, databases, and general applications securely store your data behind firewalls.If you opt for a direct payment gateway, The platform encrypts your credit card information following Payment Card Industry Data Security Standard (PCI-DSS) guidelines. Your purchase transaction data is retained only as long as necessary to finalize your purchase. Direct payment gateways adhere to PCI-DSS standards managed by entities like Visa, MasterCard, American Express, and Discover.
5 - THIRD-PARTY SERVICES
As third-party providers, we collect, use, and disclose your information to the extent required for performing services for us. Each provider may have its own privacy policies regarding information required for your purchase-related transactions. We recommend reviewing their policies to understand how they handle your data.Remember that third-party providers may be located in or operate from jurisdictions distinct from yours. By proceeding with a transaction involving their services, your information may be governed by the laws of their jurisdiction.
6 - DATA SECURITY
We implement industry best practices and reasonable precautions to safeguard your personal information from inappropriate loss, misuse, access, disclosure, alteration, or destruction. Cewdit card information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. While no transmission method over the internet or electronic storage is 100% secure, we adhere to PCI-DSS requirements and recognized industry standards.
7 - COOKIES
Our store uses cookies for various purposes. You can choose to opt out of cookies.
Cookie Examples:
Store session information.Record tracker of the number of visits on our website/ provider’s internal stats tracker.Visits to our store by a single customer.Stores cart contents.Session identifier.
8 -AGE OF CONSENT
By using our site, you confirm that you are of legal age in your state or province of residence or have consent to use the site on behalf of a minor dependent.
9 -CHANGES TO THIS POLICY
We retain the right to modify this policy at any time. Changes will be effective immediately upon posting on the website. Material changes will be notified to you. Should our store be acquired or merged with another company, your information may be transferred to new owners
QUESTIONS AND CONTACT INFORMATION
For accessing, amending, or deleting personal information, registering complaints, or obtaining more information, please contact us at
OVERVIEWThis website is operated by The Nomadk TeaRoom. Throughout the site, the terms "we," "us," and "our" refer to The Nomadk TeaRoom
The Nomadk TeaRoom offers this website, including all information, tools, and services available from this site, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools that are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted by The My Brand. They provide us with an online e-commerce platform that allows us to sell our products and services to you.
1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of maturity in your state or province of residence, or that you are the age of maturity in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if the information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
5 - PRODUCTS OR SERVICES (if applicable)Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates so that we can complete your transactions and contact you as needed.
7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control or input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
8 - THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONSIf, at our request, you send certain specific submissions (for example, contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party's intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.
10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.
11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Plant Nomad Alchemistry, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
14 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless The Nomadk TeaRoom and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.
16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Georgia, USA.
19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at
.
Order Accuracy:
Address Mistakes. If we make any errors in processing your order, rest assured that we are committed to rectifying them promptly. Address mistakes can occasionally occur during the online ordering process. We kindly request that you carefully review your shipping address both during checkout and upon receiving the order confirmation. Should you identify an error in your shipping address, please contact us as soon as possible.
Before Shipment:
If we're alerted to an address mistake before the order is shipped, we'll make the necessary adjustments free of charge. However, please note that any address changes may result in a delay in the shipment of your order.
After Shipment:
If your package has already been shipped, we can attempt to intercept and reroute it to the correct address for a fee of $15.95, which covers the carrier's charge for rerouting.
Address Mistakes Detected by Us: If our shipping software detects an address mistake (such as a missing apartment number), we will reach out to you via email to request an update. If we do not receive a response within 30 days, we will regrettably have to cancel the order and issue a refund.
Accessory Returns/Tea & Matcha Returns:
If your tea purchase does not meet your expectations, our Tea Specialists are ready to assist you in enhancing your tea experience. Whether it's guidance on preparation or more, we're here to help. If you still wish to return your tea, please note the following policies for opened and unopened tea. Please note that sample bags are non-returnable.
Unopened Tea:
Reach out to us within 4 days of purchase to initiate a return for unopened tea. We'll provide a return shipping label. After we receive the returned product and confirm its unopened condition, we will process a refund, minus the return shipping charge.
Opened Tea:
We do not issue a refund on opened tea.General Return InformationPlease allow 3-5 business days after your return reaches our facility for us to complete the return process. Once completed, we will initiate a refund to the original method of payment used for the purchase.
Refunds may take several business days to post to your account, depending on your payment method.
Late or Missing Refunds: If you haven't received your refund yet, please check your bank account. Next, contact your credit card company, followed by your bank. Should you require further assistance, please reach out to us at
.Thank you for choosing Plant Nomad Alchemistry for your tea and wellness journey. We're here to support you every step of the way.
Domestic Shipping
Processing Time: Orders are processed within 2-3 business days.
Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates & Delivery Estimates:
Standard Shipping: $15.00 (3-7 business days)
Expedited Shipping: $35.00 (2-3 business days)
Orders over $50 qualify for free standard shipping.
Shipping Carriers:
We use a variety of carriers, including USPS, UPS, and FedEx. The carrier will be selected based on the shipping destination and service level.
Other Shipping
Processing Time: Orders are processed within 3-5 business days.Shipping Rates & Delivery Estimates:Shipping rates vary based on the destination country and will be calculated at check out delivery times and can vary significantly depending on the destination, typically ranging from 7-21 business days.Customs, Duties, and Taxes:The Nomadk TeaRoom is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Order Tracking
Tracking Information:Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number(s). The tracking number will be active within 24 hours.
Shipping Restrictions
P.O. Boxes: We do not ship to P.O. Boxes. Please provide a physical address for delivery.
Delta * Gummies:
Due to state regulations, we are unable to ship Delta Gummies to the following states:
• Alaska
• Colorado
• Delaware
• Idaho
• Iowa
• Minnesota
• Montana
• Nevada
• New York
• North Dakota
• Oregon
• Rhode Island
• South Carolina
• Utah
• Vermont
Please check your local laws before ordering.
Shipping Issues
Lost or Damaged Packages:If your package is lost or damaged in transit, please contact us at [customer service email] within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue as quickly as possible.Incorrect Shipping Information:Ensure all shipping information is correct at checkout. The Nomadk TeaRoom is not responsible for packages delivered to incorrect addresses due to customer error.
Contact Us
For any questions or concerns regarding our shipping policy, please contact us at:
Email: [email protected]
Phone:404-449-8097
Thank you for shopping with The Nomadk TeaRoom!
When you opt-in to the service, we will send you a message to confirm your signup.
By opting into messages, you agree to receive recurring automated marketing and informational text messages from PlantNomad Alchemistry for PlantNomad (including reminders about what you left in your online shopping cart). Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.
Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with PlantNomad . PlantNomad Alchemistry reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. PlantNomad Alchemistry also reserves the right to change the short code or phone number where messages are sent.
Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Your wireless provider is not liable for delayed or undelivered messages.
Your consent to receive marketing messages is not a condition of purchase. Marketing messages may include abandoned shopping cart reminders. PlantNomad Alchemistry uses cookies to help track items in your shopping cart, including when you have abandoned your shopping cart prior to checkout. This information is then used to determine when to send you a cart reminder message.
Carriers are not liable for delayed or undelivered messages.
You can cancel any time by texting "STOP". After you send the SMS message "STOP", we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from PlantNomad Alchemistry again, just sign up as you did the first time and PlantNomad Alchemistry will start sending messages to you again.
Text "HELP" at any time and we will respond with instructions on how to unsubscribe. For support regarding our services, email us at [email protected].
You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number or notify us of your old number at [email protected]. The duty to inform us based on the above events is a condition of using this service to receive messages.
We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. Your continued enrollment following such changes shall constitute your acceptance of such changes
The statements on this website have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease found in agricultural hemp.